chat-sdk-core/com.nice.cxonechat.message/Message/Unsupported

Unsupported

public abstract class Unsupported extends Message

A generic fallback message type for messages that are not supported by the current version of the SDK, but they still can be displayed using fallback text in order to inform the user about the fact that such message is present in the conversation.

Constructors

Message.Unsupported

public Message.Unsupported Message.Unsupported()

Properties

attachments

private final Iterable<Attachment> attachments

Attachments provided with the message. This field can be empty. It contains attachments that the user or agent sent alongside with the message.

author

private final MessageAuthor author

Author associated with this message.

createdAt

private final Date createdAt

The timestamp of when the message was created on the server. Similarly to id this field shouldn't change for the lifetime of the message.

direction

private final MessageDirection direction

The direction in which the message is sent.

fallbackText

private final String fallbackText

Fallback text which can be used if UI integration doesn't support concrete subtype of Message.

private final UUID id

The id that was assigned to this message. If another message has matching id, it's the same message with possibly different content.

metadata

private final MessageMetadata metadata

The otherwise uncategorizable properties for this message. It can contain anything from message status to custom properties.

text

private final String text

The text representation of the message.

threadId

private final UUID threadId

The thread id that this message belongs to. Messages should never be mismatched between threads as this can lead to inconsistencies and undefined behavior.

Functions

getAttachments

public abstract Iterable<Attachment> getAttachments()

Attachments provided with the message. This field can be empty. It contains attachments that the user or agent sent alongside with the message.

getAuthor

public abstract MessageAuthor getAuthor()

Author associated with this message.

getCreatedAt

public abstract Date getCreatedAt()

The timestamp of when the message was created on the server. Similarly to id this field shouldn't change for the lifetime of the message.

getDirection

public abstract MessageDirection getDirection()

The direction in which the message is sent.

getFallbackText

public abstract String getFallbackText()

Fallback text which can be used if UI integration doesn't support concrete subtype of Message.

getId

public abstract UUID getId()

The id that was assigned to this message. If another message has matching id, it's the same message with possibly different content.

getMetadata

public abstract MessageMetadata getMetadata()

The otherwise uncategorizable properties for this message. It can contain anything from message status to custom properties.

getText

public abstract String getText()

The text representation of the message.

getThreadId

public abstract UUID getThreadId()

The thread id that this message belongs to. Messages should never be mismatched between threads as this can lead to inconsistencies and undefined behavior.