chat-sdk-core/com.nice.cxonechat.prechat/PreChatSurveyResponse

PreChatSurveyResponse

public interface PreChatSurveyResponse<T extends FieldDefinition, R extends Object>

Definition of possible response formats for questions from PreChatSurvey. Each format is tied to the question represented by the FieldDefinition from PreChatSurvey.fields. Format definitions provide default minimal implementation, but allows also usage of custom implementations.

Inheritors

Types

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public interface Hierarchy implements PreChatSurveyResponse<FieldDefinition.Hierarchy, HierarchyNode<String>>

Response to FieldDefinition.Hierarchy with response in a format of selected leaf HierarchyNode.

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public interface Selector implements PreChatSurveyResponse<FieldDefinition.Selector, SelectorNode>

Response to FieldDefinition.Selector with response in a format of selected Selector.

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public interface Text implements PreChatSurveyResponse<FieldDefinition.Text, String>

Response to FieldDefinition.Text with response in a format of user supplied String.

Functions

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public abstract T getQuestion()

Question which is being answered.

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public abstract R getResponse()

Supplied / selected response from the user.