Configuration

public interface Configuration

The various options for how a channel is configured.

Types

List of features known at release time.

@Deprecated(message = "Client side validation of [FieldDefinition]s is no longer supported.")

Check if a given field ID is allowed by the receiving Configuration.

Custom fields defined for supplying of additional information about customer, for example data supplied during a pre-chat survey.

Definition of possible custom fields which are usable/valid for all contacts with the customer.

File attachment restrictions.

Whether the channel supports multiple threads for the same user.

Check if a given feature is supported by Feature name.

public abstract Boolean hasFeature(String feature)

Check if a given feature is supported by string.

Whether OAuth authorization is enabled for the channel.

public abstract Boolean isLiveChat()

True iff this is a live chat.

public abstract Boolean isOnline()

True iff services are online.

Whether the channel supports proactive chat features.