CXone Mobile SDK

3.0.0-SNAPSHOT

chat-sdk-core/com.nice.cxonechat.thread/Agent

Agent

public abstract class Agent

Represents all info about an agent.

Constructors

public Agent Agent()

Properties

private final String firstName

The first name of the agent.

private final String fullName

The full name of the agent (readonly).

private final Integer id

The id of the agent.

private final String imageUrl

The URL for the profile photo of the agent.

private final Boolean isBotUser

Whether the agent is a bot.

private final Boolean isSurveyUser

Whether the agent is for automated surveys.

private final Boolean isTyping

Indicates that agent is currently typing.

private final String lastName

The surname of the agent.

private final String nickname

The optional nickname of the agent.

Functions

public abstract String getFirstName()

The first name of the agent.

public final String getFullName()

public abstract Integer getId()

The id of the agent.

public abstract String getImageUrl()

The URL for the profile photo of the agent.

public abstract String getLastName()

The surname of the agent.

public abstract String getNickname()

The optional nickname of the agent.

public abstract Boolean isBotUser()

Whether the agent is a bot.

public abstract Boolean isSurveyUser()

Whether the agent is for automated surveys.

public abstract Boolean isTyping()

Indicates that agent is currently typing.