Text
Properties
Attachments provided with the message. This field can be empty. It contains attachments that the user or agent sent alongside with the message.
Author associated with this message.
The direction in which the message is sent.
Optional fallback text which can be used if UI integration doesn't support concrete subtype of Message.
The otherwise uncategorizable properties for this message. It can contain anything from message status to custom properties.
Functions
Attachments provided with the message. This field can be empty. It contains attachments that the user or agent sent alongside with the message.
Author associated with this message.
The timestamp of when the message was created on the server. Similarly to id this field shouldn't change for the lifetime of the message.
The direction in which the message is sent.
Optional fallback text which can be used if UI integration doesn't support concrete subtype of Message.
The otherwise uncategorizable properties for this message. It can contain anything from message status to custom properties.
The thread id that this message belongs to. Messages should never be mismatched between threads as this can lead to inconsistencies and undefined behavior.