ChatThread
All information about a chat thread as well as the messages for the thread.
Properties
Whether more messages can be added to the thread (not archived) or otherwise (archived).
Custom fields attached to this thread.
Whether there are more messages to load in the thread.
Is any agent online? Always true if this is not a live chat.
Position in queue if this is a Live Chat. Always zero if this is not a live chat.
The token for the scroll position used to load more messages.
The agent assigned in the thread.
The name given to the thread (for multi-thread channels only).
Current state of the thread.
Functions
Whether more messages can be added to the thread (not archived) or otherwise (archived).
Custom fields attached to this thread.
Is any agent online? Always true if this is not a live chat.
The list of messages on the thread.
Position in queue if this is a Live Chat. Always zero if this is not a live chat.
The token for the scroll position used to load more messages.
The agent assigned in the thread.
The name given to the thread (for multi-thread channels only).
Current state of the thread.