AuthenticationType

public enum AuthenticationType : String, Codable, Sendable

Authentication type for chat connection.

Defines the authentication method used when establishing a connection to CXone services.

  • Anonymous authentication mode.

    Allows custom customer identity to be provided (e.g., phone number). This mode is currently the default for existing clients.

    Declaration

    Swift

    case anonymous

  • Secured cookie authentication mode.

    Backend generates customer identity for enhanced security. This mode requires transaction token exchange before WebSocket connection. Default for new clients (post-25.4 release).

    Declaration

    Swift

    case securedCookie

  • Third-party OAuth provider authentication mode.

    Uses authorization code and code verifier for authentication. Requires configuration with supported OAuth providers (e.g., AWS Cognito).

    Declaration

    Swift

    case thirdPartyOAuth