MessagesProvider

public protocol MessagesProvider

The provider for message related properties and methods.


                    
                    
                    loadMore(for:)

Loads additional messages in the specified thread.

Throws

notConnected if an attempt was made to use a method without connecting first. Make sure you call the connect method first.

Throws

noMoreMessages if there aren’t any other messages, so additional messages could not be loaded.

Throws

invalidOldestDate if Thread is missing the timestamp of when the message was created.

Throws

customerAssociationFailure if the SDK could not get customer identity and it may not have been set.

Throws

EncodingError.invalidValue(_:_:) if the given value is invalid in the current context for this format.“

Swift

func loadMore(for chatThread: ChatThread) throws


                                chatThread

The thread for which to load more messages.


                    
                    
                    send(_:for:)

Asynchronous

Sends a message in the specified chat thread through CXone chat.

Throws

notConnected if an attempt was made to use a method without connecting first. Make sure you call the connect method first.

Throws

illegalThreadState if the chat thread is not in the correct state.

Throws

customerAssociationFailure if the SDK could not get customer identity and it may not have been set.

Throws

serverError if the server experienced an internal error and was unable to perform the action.

Throws

missingParameter(_:) if attachments upload url has not been set properly or attachment uploaded data object is missing.

Throws

attachmentError if the provided attachment was unable to be sent.

Throws

invalidParameter(_:) if the the outbound message has no postback, empty text, and empty attachments.

Throws

EncodingError.invalidValue(_:_:) if the given value is invalid in the current context for this format.

Throws

URLError.badServerResponse if the URL Loading system received bad data from the server.

Throws

NSError object that indicates why the request failed

Throws

An error in the Cocoa domain, if url cannot be read.

Swift

func send(_ message: OutboundMessage, for chatThread: ChatThread) async throws

`message`	The content of the message.
`chatThread`	The thread in which the message is to be sent.