Properties
acceleration
acceleration: undefined | number
authorEndUserIdentity
authorEndUserIdentity: null | EndUserIdentity
consumerContactStorageId
consumerContactStorageId: string
contactId
contactId: string
createdAt
createdAt: string
customFields
customFields: CustomField[]
customerContactId
customerContactId: string
customerStatistics
customerStatistics: CustomerStatistics
detailUrl
detailUrl: string
divisionNumber
divisionNumber: undefined | null | number
endUser
endUser: null | EndUser
inboxAssignee
inboxAssignee: null | UserId
inboxAssigneeLastAssignedAt
inboxAssigneeLastAssignedAt: null | string
inboxAssigneeUser
inboxAssigneeUser: null | User
inboxPreAssigneeUser
inboxPreAssigneeUser: null | User
interactionId
interactionId: string
maximumPriority
maximumPriority: undefined | number
ownerAssignee
ownerAssignee: null | UserId
ownerAssigneeUser
ownerAssigneeUser: null | User
recipients
recipients: Recipient[]
routingAttribute
routingAttribute: undefined | number
routingQueueId
routingQueueId: null | RoutingQueueId
routingQueuePriority
routingQueuePriority: number
statusUpdatedAt
statusUpdatedAt: string
targetedUser
targetedUser: undefined | null | User
threadId
threadId: ThreadId
threadIdOnExternalPlatform
userStatistics
userStatistics: {
unseenMessagesCount: number;
}
Type declaration
-
unseenMessagesCount: number