Properties
authorEndUserIdentity
authorEndUserIdentity: null | EndUserIdentity
consumerContactStorageId
consumerContactStorageId: string
contactId
contactId: string
createdAt
createdAt: string
customFields
customFields: Id<Partial<Pick<{
ident: string;
value: null | string;
}, never>> & RequiredProps<{
ident: string;
value: null | string;
}>>[]
customerContactId
customerContactId: string
customerStatistics
customerStatistics: CustomerStatistics
detailUrl
detailUrl: string
endUser
endUser: null | EndUser
inboxAssignee
inboxAssignee: null | UserId
inboxAssigneeLastAssignedAt
inboxAssigneeLastAssignedAt: null | string
inboxAssigneeUser
inboxAssigneeUser: null | User
inboxPreAssigneeUser
inboxPreAssigneeUser: null | User
interactionId
interactionId: string
ownerAssignee
ownerAssignee: null | UserId
ownerAssigneeUser
ownerAssigneeUser: null | User
recipients
recipients: Recipient[]
routingQueueId
routingQueueId: null | RoutingQueueId
routingQueuePriority
routingQueuePriority: number
statusUpdatedAt
statusUpdatedAt: string
threadId
threadId: ThreadId
threadIdOnExternalPlatform
userStatistics
userStatistics: {
unseenMessagesCount: number;
}
Type declaration
-
unseenMessagesCount: number