ChatEvent: {
AGENT_CONTACT_ENDED: "AgentContactEnded";
AGENT_CONTACT_STARTED: "AgentContactStarted";
AUTHORIZATION_TOKEN_GENERATED: "AuthorizationTokenGenerated";
AUTHORIZE_CONSUMER: "AuthorizeConsumer";
CASE_CREATED: "CaseCreated";
CASE_INBOX_ASSIGNEE_CHANGED: "CaseInboxAssigneeChanged";
CASE_STATUS_CHANGED: "CaseStatusChanged";
CASE_TO_ROUTING_QUEUE_ASSIGNMENT_CHANGED: "CaseToRoutingQueueAssignmentChanged";
CHANNEL_CREATED: "ChannelCreated";
CHANNEL_DELETED: "ChannelDeleted";
CHANNEL_UPDATED: "ChannelUpdated";
CONSUMER_AUTHORIZED: "ConsumerAuthorized";
CONTACT_INBOX_PRE_ASSIGNEE_CHANGED: "ConsumerContactInboxPreAssigneeChanged";
CONTACT_PREFERRED_USER_CHANGED: "ContactPreferredUserChanged";
CONTACT_PRIORITY_CHANGED: "ContactPriorityChanged";
CONTACT_PROFICIENCY_CHANGED: "ContactProficiencyChanged";
CONTACT_RECIPIENTS_CHANGED: "ContactRecipientsChanged";
CONTACT_SYNC: "ContactSync";
EVENT_IN_S3: "EventInS3";
FIRE_PROACTIVE: "FireProactiveAction";
GROUP_CHAT_INVITE_CREATED: "InvitationToGroupChatCreated";
GROUP_CHAT_INVITE_SENT: "EmailInvitationToGroupChatSent";
GROUP_CHAT_JOINED: "GroupChatJoined";
LIVECHAT_RECOVERED: "LivechatRecovered";
MESSAGE_ADDED_INTO_CASE: "MessageAddedIntoCase";
MESSAGE_CREATED: "MessageCreated";
MESSAGE_DELIVERED_TO_END_USER: "MessageDeliveredToEndUser";
MESSAGE_DELIVERED_TO_USER: "MessageDeliveredToUser";
MESSAGE_NOTE_CREATED: "MessageNoteCreated";
MESSAGE_NOTE_DELETED: "MessageNoteDeleted";
MESSAGE_NOTE_UPDATED: "MessageNoteUpdated";
MESSAGE_PREVIEW_CREATED: "MessagePreviewCreated";
MESSAGE_READ_CHANGED: "MessageReadChanged";
MESSAGE_SEEN_BY_END_USER: "MessageSeenByEndUser";
MESSAGE_SEEN_BY_USER: "MessageSeenByUser";
MESSAGE_SENT: "MessageSent";
MESSAGE_UPDATED: "MessageUpdated";
MORE_MESSAGES_LOADED: "MoreMessagesLoaded";
OFFLINE_MESSAGE_SENT: "OfflineMessageSent";
PAGE_VIEW_CREATED: "PageViewCreated";
ROUTING_QUEUE_CREATED: "RoutingQueueCreated";
ROUTING_QUEUE_DELETED: "RoutingQueueDeleted";
ROUTING_QUEUE_UPDATED: "RoutingQueueUpdated";
SENDER_TYPING_ENDED: "SenderTypingEnded";
SENDER_TYPING_STARTED: "SenderTypingStarted";
SET_POSITION_IN_QUEUE: "SetPositionInQueue";
SUBQUEUE_ASSIGNED_TO_ROUTING_QUEUE: "SubqueueAssignedToRoutingQueue";
SUBQUEUE_UNASSIGNED_TO_ROUTING_QUEUE: "SubqueueUnassignedFromRoutingQueue";
THREAD_ARCHIVED: "ThreadArchived";
THREAD_LIST_FETCHED: "ThreadListFetched";
THREAD_METADATA_LOADED: "ThreadMetadataLoaded";
THREAD_RECOVERED: "ThreadRecovered";
TOKEN_REFRESHED: "TokenRefreshed";
TRANSCRIPT_SENT: "TranscriptSent";
USER_ASSIGNED_TO_ROUTING_QUEUE: "UserAssignedToRoutingQueue";
USER_STATUS_CHANGED: "UserStatusChanged";
USER_UNASSIGNED_FROM_ROUTING_QUEUE: "UserUnassignedFromRoutingQueue";
AGENT_TYPING_ENDED: "AgentTypingEnded";
AGENT_TYPING_STARTED: "AgentTypingStarted";
ASSIGNED_AGENT_CHANGED: "AssignedAgentChanged";
CONTACT_CREATED: "ContactCreated";
CONTACT_STATUS_CHANGED: "ContactStatusChanged";
CONTACT_TO_ROUTING_QUEUE_ASSIGNMENT_CHANGED: "ContactToRoutingQueueAssignmentChanged";
} = ...
Type declaration
-
AGENT_CONTACT_ENDED: "AgentContactEnded"
-
AGENT_CONTACT_STARTED: "AgentContactStarted"
-
AUTHORIZATION_TOKEN_GENERATED: "AuthorizationTokenGenerated"
-
AUTHORIZE_CONSUMER: "AuthorizeConsumer"
-
CASE_CREATED: "CaseCreated"
-
CASE_INBOX_ASSIGNEE_CHANGED: "CaseInboxAssigneeChanged"
-
CASE_STATUS_CHANGED: "CaseStatusChanged"
-
CASE_TO_ROUTING_QUEUE_ASSIGNMENT_CHANGED: "CaseToRoutingQueueAssignmentChanged"
-
CHANNEL_CREATED: "ChannelCreated"
-
CHANNEL_DELETED: "ChannelDeleted"
-
CHANNEL_UPDATED: "ChannelUpdated"
-
CONSUMER_AUTHORIZED: "ConsumerAuthorized"
-
CONTACT_INBOX_PRE_ASSIGNEE_CHANGED: "ConsumerContactInboxPreAssigneeChanged"
-
CONTACT_PREFERRED_USER_CHANGED: "ContactPreferredUserChanged"
-
CONTACT_PRIORITY_CHANGED: "ContactPriorityChanged"
-
CONTACT_PROFICIENCY_CHANGED: "ContactProficiencyChanged"
-
CONTACT_RECIPIENTS_CHANGED: "ContactRecipientsChanged"
-
CONTACT_SYNC: "ContactSync"
-
EVENT_IN_S3: "EventInS3"
-
FIRE_PROACTIVE: "FireProactiveAction"
-
GROUP_CHAT_INVITE_CREATED: "InvitationToGroupChatCreated"
-
GROUP_CHAT_INVITE_SENT: "EmailInvitationToGroupChatSent"
-
GROUP_CHAT_JOINED: "GroupChatJoined"
-
LIVECHAT_RECOVERED: "LivechatRecovered"
-
MESSAGE_ADDED_INTO_CASE: "MessageAddedIntoCase"
-
MESSAGE_CREATED: "MessageCreated"
-
MESSAGE_DELIVERED_TO_END_USER: "MessageDeliveredToEndUser"
-
MESSAGE_DELIVERED_TO_USER: "MessageDeliveredToUser"
-
MESSAGE_NOTE_CREATED: "MessageNoteCreated"
-
MESSAGE_NOTE_DELETED: "MessageNoteDeleted"
-
MESSAGE_NOTE_UPDATED: "MessageNoteUpdated"
-
MESSAGE_PREVIEW_CREATED: "MessagePreviewCreated"
-
MESSAGE_READ_CHANGED: "MessageReadChanged"
-
MESSAGE_SEEN_BY_END_USER: "MessageSeenByEndUser"
-
MESSAGE_SEEN_BY_USER: "MessageSeenByUser"
-
MESSAGE_SENT: "MessageSent"
-
MESSAGE_UPDATED: "MessageUpdated"
-
MORE_MESSAGES_LOADED: "MoreMessagesLoaded"
-
OFFLINE_MESSAGE_SENT: "OfflineMessageSent"
-
PAGE_VIEW_CREATED: "PageViewCreated"
-
ROUTING_QUEUE_CREATED: "RoutingQueueCreated"
-
ROUTING_QUEUE_DELETED: "RoutingQueueDeleted"
-
ROUTING_QUEUE_UPDATED: "RoutingQueueUpdated"
-
SENDER_TYPING_ENDED: "SenderTypingEnded"
-
SENDER_TYPING_STARTED: "SenderTypingStarted"
-
SET_POSITION_IN_QUEUE: "SetPositionInQueue"
-
SUBQUEUE_ASSIGNED_TO_ROUTING_QUEUE: "SubqueueAssignedToRoutingQueue"
-
SUBQUEUE_UNASSIGNED_TO_ROUTING_QUEUE: "SubqueueUnassignedFromRoutingQueue"
-
THREAD_ARCHIVED: "ThreadArchived"
-
THREAD_LIST_FETCHED: "ThreadListFetched"
-
THREAD_METADATA_LOADED: "ThreadMetadataLoaded"
-
THREAD_RECOVERED: "ThreadRecovered"
-
TOKEN_REFRESHED: "TokenRefreshed"
-
TRANSCRIPT_SENT: "TranscriptSent"
-
USER_ASSIGNED_TO_ROUTING_QUEUE: "UserAssignedToRoutingQueue"
-
USER_STATUS_CHANGED: "UserStatusChanged"
-
USER_UNASSIGNED_FROM_ROUTING_QUEUE: "UserUnassignedFromRoutingQueue"
-
Readonly
AGENT_TYPING_ENDED: "AgentTypingEnded"
-
Readonly
AGENT_TYPING_STARTED: "AgentTypingStarted"
-
Readonly
ASSIGNED_AGENT_CHANGED: "AssignedAgentChanged"
-
Readonly
CONTACT_CREATED: "ContactCreated"
-
Readonly
CONTACT_STATUS_CHANGED: "ContactStatusChanged"
-
Readonly
CONTACT_TO_ROUTING_QUEUE_ASSIGNMENT_CHANGED: "ContactToRoutingQueueAssignmentChanged"
Deprecated
use CONTACT_CREATED