chat-sdk-core/com.nice.cxonechat/ChatThreadEventHandler

ChatThreadEventHandler

interface ChatThreadEventHandler

Event handler allows for triggering events regarding the ChatThread instance it was created for.

It has no side effects attached to it and can be created again on demand.

Functions

suspend fun ChatThreadEventHandler.loadMetadata(): EventResponse?

Request additional thread metadata.

suspend fun ChatThreadEventHandler.markThreadRead(): EventResponse?

Mark the thread as read.

suspend fun ChatThreadEventHandler.selectTimeSlot(timeSlotLocalizedText: String, timeSlot: TimeSlot): EventResponse?

Sends a postback for the selected time slot (typically in response to a TimePicker TimeSlot message).

suspend fun ChatThreadEventHandler.sendTranscript(email: String): EventResponse?

Send the chat transcript to the specified email address.

abstract suspend fun trigger(event: ChatThreadEvent): EventResponse?

Sends an event to server without further delays.

suspend fun ChatThreadEventHandler.triggerAction(action: Action)

Triggers an action event based on the provided Action.

suspend fun ChatThreadEventHandler.typingEnd(): EventResponse?

Notify the server that the user has stopped typing.

suspend fun ChatThreadEventHandler.typingStart(): EventResponse?

Notify the agent that the user has started typing.