chat-sdk-core/com.nice.cxonechat/ChatThreadEventHandler

ChatThreadEventHandler

public interface ChatThreadEventHandler

Event handler allows for triggering events regarding the ChatThread instance it was created for.

It has no side effects attached to it and can be created again on demand.

Types

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public interface OnEventErrorListener

Listener which will be notified when the triggered event has failed with an error.

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public interface OnEventResponseListener

Listener to be notified when a response is received from the socket after the event is sent.

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public interface OnEventSentListener

A listener to be notified when the triggered event is sent.

Functions

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@JvmOverloads()
public final static Unit loadMetadata(ChatThreadEventHandler.OnEventSentListener listener, ChatThreadEventHandler.OnEventErrorListener errorListener)

Request additional thread metadata.

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@JvmOverloads()
public final static Unit markThreadRead(ChatThreadEventHandler.OnEventSentListener listener, ChatThreadEventHandler.OnEventErrorListener errorListener)

Mark the thread as read.

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@JvmOverloads()
public final static Unit sendTranscript(String email, ChatThreadEventHandler.OnEventSentListener listener, ChatThreadEventHandler.OnEventErrorListener errorListener, ChatThreadEventHandler.OnEventResponseListener onEventResponseListener)

Send the chat transcript to the specified email address.

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public abstract Unit trigger(ChatThreadEvent event, ChatThreadEventHandler.OnEventSentListener listener, ChatThreadEventHandler.OnEventErrorListener errorListener, ChatThreadEventHandler.OnEventResponseListener responseListener)

Sends an event to server without further delays. If sending of the event fails, the event is considered consumed anyway.

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@JvmOverloads()
public final static Unit triggerAction(Action action, ChatThreadEventHandler.OnEventSentListener listener, ChatThreadEventHandler.OnEventErrorListener errorListener)

Triggers an action event based on the provided Action.

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@JvmOverloads()
public final static Unit typingEnd(ChatThreadEventHandler.OnEventSentListener listener, ChatThreadEventHandler.OnEventErrorListener errorListener)

Notify the server that the user has stopped typing.

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@JvmOverloads()
public final static Unit typingStart(ChatThreadEventHandler.OnEventSentListener listener, ChatThreadEventHandler.OnEventErrorListener errorListener)

Notify the agent that the user has started typing.